For Phi Lighting it is important we recognise new market trends and demands at an early stage and respond to them with specific strategies to offer value and differentiation.
As an SME (small to medium-sized enterprise) with the strategic leaders of our business close to the day-to-day action we feel we sense these demands better than some of our larger contemporaries whose leaders are more remote.
By way of example, we found ourselves undertaking several projects for the same developer, through different project teams, with different time scales. The developer discussed with us how he might derive best value and wondered whether traditional contract structures in the market allowed this. Individually negotiated contracts, where each project is a separate entity, make this an interesting challenge – how will a client/developer hold buying power across separate projects?
Unit rates, rebates, quality, technical performance, service and supply commitments are all important facets of value. Centralisation, mutual appreciation of needs and flexibility in the arrangements are key to the success of the strategy we developed with this client.
If you have the same thoughts about value, or would like to discuss our commercial solutions relevant to your needs, please call me, I would be delighted to tailor a package to your specific needs too.
Jon Dale, Managing Director
01926 640366
I can rely on Phi being proactive on issues arising.
Relationships & Empathy
Phi understands us, our scope and our limitations.
Relationships & Empathy
Phi delivers a good solution, which is more than just a product. Their service is good, they talk through schemes with us and there is more to it than just a catalogue.
Technical Skills
The main asset of Phi is people and the high level of technical backup they provide. For example with their competitors I meet a salesman and not a technical salesman. This difference is crucial.
Technical Skills
Good quality products at a reasonable price.
Price
Phi is not the cheapest supplier but they offer quality architectural fittings.
Price
Phi’s personal service is appreciated and differentiates them.
Service
During completed projects, we have been happy with the performance and communication from Phi. I can rely on Phi being proactive on issues arising.
Service
I see Phi for architectural led office foyers, reception areas, bespoke spaces in office blocks and good architectural lighting for commercial developments
Spaces
Appropriate for the commercial sector in particular and other places where there is a modern style requirement as befits their current product range.
Spaces
Phi is most suited to commercial offices, associated rooms and educational buildings.
Spaces
Phi delivers a good solution, which is more than just a product.
Perception & Image
We are project focused; there are lots of people in the industry but it is questionable whether they want to help and support properly. Why change to someone who may let you down, you stick with the best.
Perception & Image
Phi is not mainstream but a specialist niche architectural supplier who is a little bit different.
Perception & Image
Phi offer support, which sets them apart.
Perception & Image
Phi is a strong quality architectural supplier, giving good advice where we are lacking.
Perception & Image
Phi offer a great level of experience, supply, service and back up.
Perception & Image
I can rely on Phi being proactive on issues arising.
Relationships & Empathy
Phi understands us, our scope and our limitations.
Relationships & Empathy
Phi delivers a good solution, which is more than just a product. Their service is good, they talk through schemes with us and there is more to it than just a catalogue.
Technical Skills
The main asset of Phi is people and the high level of technical backup they provide. For example with their competitors I meet a salesman and not a technical salesman. This difference is crucial.
Technical Skills
Good quality products at a reasonable price.
Price
Phi is not the cheapest supplier but they offer quality architectural fittings.
Price
Phi’s personal service is appreciated and differentiates them.
Service
During completed projects, we have been happy with the performance and communication from Phi. I can rely on Phi being proactive on issues arising.
Service
I see Phi for architectural led office foyers, reception areas, bespoke spaces in office blocks and good architectural lighting for commercial developments
Spaces
Appropriate for the commercial sector in particular and other places where there is a modern style requirement as befits their current product range.
Spaces
Phi is most suited to commercial offices, associated rooms and educational buildings.
Spaces
Phi delivers a good solution, which is more than just a product.
Perception & Image
We are project focused; there are lots of people in the industry but it is questionable whether they want to help and support properly. Why change to someone who may let you down, you stick with the best.
Perception & Image
Phi is not mainstream but a specialist niche architectural supplier who is a little bit different.
Perception & Image
Phi offer support, which sets them apart.
Perception & Image
Phi is a strong quality architectural supplier, giving good advice where we are lacking.
Perception & Image
Phi offer a great level of experience, supply, service and back up.
Perception & Image
Phi Lighting Ltd
Unit 9, Brook Business Park, Brookhampton Lane, Kineton, CV35 0JA
Phone: +44 (0)1926 640 366Fax: +44 (0)1926 641 747Email: quotes@phi-lighting.com
Phone: +44 (0)203 875 6484